Tapering

Due to the current COVID-19 health crisis we are taking extra precautions to offer repair and alteration services. We require that all garments be washed and unworn before they are shipped to us - NO EXCEPTIONS. Our workspace is sterile and all garments will be handled with gloves and our repair staff will be masked. We reserve the right to refuse to work on any garment we determine to be soiled or unclean which will be returned to the customer minus the $10 shipping and handling fee.

Dial in the fit of your favorite jeans with our tapering service. We taper jeans from the inseam so you can keep your selvedge ID, and we work on jeans of any make, model, and construction.

The Process

  • Please include your desired leg opening and knee measurement in the notes section at check out.
  • If you would like us to hem your item to a shorter inseam length, that service is included with tapering at no extra charge. Please include that measurement in the notes at check out as well. Hems are performed on a Vintage Union Special 43200G.
  • If you have any questions about how to measure your item or anything else please contact repairs@franklinandpoe.com

How to Measure

  • To measure your leg opening: Lay the leg of your item flat and measure straight across the hem at the very bottom of the leg
  • To measure your items knee: Lay your jeans flat and with a fabric measuring tape follow the inseam from the crotch seam to 13” and then measure straight across the leg.

Shipping

  • You will receive a estimate of completion once the garment has been received.
  • The customer is responsible for shipping charges to Franklin and Poe for repair. The $10 shipping fee at checkout serves as your return shipping and handling fee.
  • World-wide shipping via (USPS/UPS/FedEx/DHL). You will receive a tracking number via email.

Returns

  • Hemmed or altered items cannot be returned. Please be sure of your inseam measurements prior to submitting your order.

Questions




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