Shipping & Package Protection

We offer an optional Shipping & Package Protection Plan at checkout for a small cost. This plan is designed to give you peace of mind once your order leaves our shop.

This protection applies to domestic U.S. shipments only and does not cover international orders.

What’s Included

Free return shipping labels
Free exchanges
Free returns for refund or store credit
Full coverage for lost or stolen packages

If You Do Not Opt In

Return and exchange shipping costs are the responsibility of the customer
We are not responsible for lost or stolen packages

International Orders

Shipping & Package Protection does not apply to international shipments.

International orders are not eligible for free returns
Customers are responsible for all return shipping costs

Questions

If you have any questions about shipping or coverage, reach out anytime at info@franklinandpoe.com.